Microsoft now offers Self Services Refund

Microsoft Self service refund

Microsoft starts offering self service Refund.

From now on Microsoft will offer self service refund on digital purchases through Xbox live across Xbox One and Windows 10 on PCs. Recently a reddit user gaymerRaver posted an image on reddit in which we can see the launch of self-service Refund.

“You’ve spoken; we’ve listened. In support of offering gamers the freedom of choice, we’re making changes to the Microsoft Store purchase experience by offering customers a simple way to instantly return digital products like games and apps through

“When a game or app leaves you wanting more, we’re here to help. Self-service refunds on Xbox One and Windows 10 provide a quick, simple way of returning a digital product.”

Microsoft Refund

Conditions for requesting a refund.

From now on you can ask for a refund however there are some certain conditions. You can ask for a refund within 14 days of purchase and you should have less than 2 hours spent on that game across all acounts. The game or app must be downloaded and opened and you must wait for 1 day after the release of the game before you request a refund.

There are certain apps that are not eligible for self service refund such as DLCs, Season passes and add-ons

How to request A Refund?

Requesting a refund is easy. Just login to your Microsoft account. Go to Payment & Billing and click Order History. From there navigate to a purchases game or app for which you want a refund and select Request a refund. Simple as that!

microsoft Refund

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Post Author: Danish

I am the founder of The techs lab and the man covering all the news. Working alone day and night so that you guys don't miss any news. I am a PC gamer and PC is what I love the most : )